Odyssey
Athena™
Advanced Mobile Device Management
Infrastructure
Giving you all the tools to remotely
manage and control mobile deployments
Athena™
by Odyssey Software gives IT professionals the tools that establish
centralized
command and remote control to securely monitor, manage, and maintain
mobile devices in the field while reducing costs. IT Help Desk personnel
now have fully interactive access to remote devices. This interactive
capability improves end-user support and can facilitate centralized
training and remote instruction when required. Designed to take
full advantage of the Windows Mobile™ software platform, Athena
works either through a standard Web browser or with existing management
consoles and can be rapidly implemented to achieve immediate benefits.
Athena is based entirely on open standards and does not require
proprietary server software.
Athena™
is the first product to successfully combine remote management and
remote control in one product. Athena™ provides help-desk
personnel with the means to remotely troubleshoot and take corrective
action thereby reducing costs by eliminating unnecessary device
exchanges; minimizing disruptions to mobile end-users and improving
the effectiveness of help-desk personnel.
Solution Overview
When it comes to deploying a mobility solution, managing remote
devices and users can produce a whole new set of challenges for
IT professionals. Athena by Odyssey Software makes sure things never
get out of control. It provides software infrastructure with all
the essential elements needed for effective management of mobile
technology: advanced security and access control, comprehensive
device monitoring and management, remote control of devices, application
provisioning, and event driven server notifications.
By leveraging Odyssey Software's award winning ViaXML2 mobile XML
Web services technology and experience with all Windows Mobile-based
platforms, the Athena infrastructure enables IT professionals to
reach down interactively to devices in the field to provide new
applications, software updates, support, training, trouble-shooting,
and fixes. IT professionals can actually view and interact with
a remote user's device, so they can quickly diagnose and solve a
problem.
Athena produces very rapid return on investment (ROI)-in as little
as six months-with a whole range of significant economic benefits,
including lower administrative costs, minimal downtime, and enhanced
end-users' satisfaction and productivity.
| IT
Administration Benefits
|
Operational
Benefits |
Increased
efficiency from fast, uniform distribution of applications
and updates to mobile workforce.
|
Improved
user adoption and morale with a better end-user experience.
|
Decrease
in cost through the ability to trouble-shoot and solve user's
problems remotely.
|
Savings
in Help Desk and training costs.
|
Fast,
low-cost deployment-uses existing consoles.
|
Improved
ROI through decreased downtime.
|
No
additional servers or proprietary server software required.
|
Reduced
security risk through security management and access control.
|
|
|
Uses
bandwidth efficiently-never interferes with business operations.
|
Click here for greater details on Athena™
on PDF
